Terms

An order is an offer to buy. It is accepted when we confirm dispatch, not when you place it.

If a piece turns out to be unavailable after you order — stock can move between the bag and checkout — we will tell you and refund in full.

Prices are shown in Ghana Cedis and include VAT where applicable. Import duties and taxes outside Ghana are the responsibility of the recipient.

If a price is obviously wrong, we are not obliged to sell at it. We will contact you, and you can confirm at the correct price or cancel for a full refund.

Your statutory rights are not affected by anything on this page.

Our returns terms are set out on the Shipping & Returns page.

Made-to-measure and bespoke pieces are excluded from returns, because they are cut to one person and cannot be resold. This is made clear again before any commission is confirmed.

A commission is agreed in writing — garment, cloth, price and date — before any deposit is taken.

Where you supply your own cloth, we will advise if we think there is not enough of it, but we cannot be responsible for cloth that turns out to be short or flawed once cut.

If a finished piece does not match what was agreed, we alter or remake it at our cost.

You are responsible for keeping your password to yourself. Tell us if you think somebody else has it.

We may suspend an account being used fraudulently or to abuse the returns policy.

Product photography, copy and the site design belong to Belberry.

Reviews you submit may be published alongside the product, under the display name you give. Reviews are moderated before they appear.

Questions about these terms: mybelberry@gmail.com.

These terms are governed by the laws of the Republic of Ghana.